AllDial.net Billing Policy

  1. Activation / Re-activation / Continuation of Service

    AllDial.net is a pay as you go Internet service. All payments are in advance of service, and service will not be activated, re-activated, or continued into the next billing cycle until payment is received.

  2. Payment Methods

    Visa, Mastercard, American Express, Discover, or electronic personal check are accepted online or by phone. Paper personal checks and money orders will be accepted by mail and posted to your account when we process them (please see section one).

    Mail all Paper personal checks and money orders to:

    ALLDIAL.NET
    PO BOX 3331
    GRAND RAPIDS, MI 49501-3331

    NOTE: Please send exact amounts only ($9.95 or a multiple thereof). If you pay a non-exact amount, your account credit will be equal to the next lower exact amount. The overage will not be refunded, credited or returned. Payments less than the minimum purchase amount ($9.95) will be destroyed, and the account will not be credited. The payment screen will calculate exact amounts for you.

  3. Billing and Billing Periods

    The billing period is one calendar month. The day your payment is received your account will be activated and continued without further payment until the same day the following month. Ten days prior to the expiration of your billing period, then again 3 days prior, you will receive email notification of the service expiration date, which will include a link to the AllDial.net online payment gateway.

    There is no paper/postal billing with the AllDial.net service.

    Payment prior to the expiration date will extend service for one more (see below) month(s) from the existing expiration date, not the payment date.

    You may pay in advance for as many months IN A ROW as you like. There are no discounts for multi-month pre-payments, and NO REFUNDS WILL BE GIVEN FOR SERVICES PAID FOR BUT UNUSED DURING THE PURCHASED PERIOD.

  4. Late Payments / Re-activation

    When you connect to AllDial.net after your service expiration date has passed, you will be automatically directed to the online payment gateway. No other Internet navigation will be possible until you either:

    • Pay online to continue the service.
    • Make payment by phone to continue the service.
    • Call to make payment arrangements, and payment is subsequently received (please see section 1 above).

    When payment is made after the expiration date, service will be continued for one or more (see section 3) month(s) from the payment date, not the original expiration date.

  5. Account Termination

    Your AllDial.net account will be terminated:

    • Upon written request (see section 3 regarding refund policy).

      Mail all requests to:

      ALLDIAL.NET
      PO BOX 3331
      GRAND RAPIDS, MI 49501-3331

    • If account remains unpaid for more than 30 days beyond the service expiration date.

    AllDial.net will continue to receive emails on your behalf for up to 30 days beyond the service expiration date, and will make them available to you after a minimum of one months payment is received. After 30 days without additional payment, all existing email will be deleted from the servers, and future email will be rejected.

  6. Additional fees

    A $20.00 fee will be assessed on all returned checks, and the service will suspended until other payment has been made, for up to 10 days (see section 5).

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